Your physician has recently placed an order with Strive Medical for medical supplies. You should be receiving these supplies within the next few days. As soon as you receive your products, please match them with the products listed on the packing invoice to ensure you have received everything documented on the packing slip. If you did not receive all of your product(s), too much product, or found that the product was damaged or defective, please contact Strive Medical within 48 hours of the delivery receipt. Strive Medical will replace any items that were damaged or defective upon opening.
If the product is undamaged and not defective, Strive Medical cannot accept a returned product that is opened or not in its original packaging. Strive Medical may require a restocking fee for product received 15 days after the delivery date. Prior to returning product please contact Strive Medical to obtain a return authorization number.
Note: Most supply products have an expiration date printed on the product packaging. Please verify that the product has not expired before using. Do not use a product that has passed its expiration date. At Strive Medical we value you as a customer and hope that we can provide you with 100% satisfaction.