Demi in new orders has been amazing to work with. My husband's order was difficult to manage with Medicare problems and she stayed on top of the problems and went well beyond what could have been expected. Demi is my hero.
Very good service and good communication.
I just wanted to tell someone how well I've been treated by Shanna. She stays on top of my supply of catheters better than I do myself. She is thoroughly dependable, and I remain worry free about my supply. I dearly appreciate her efficiency. I never have those moments where, all of a sudden, I realize that it's been a while since I last checked on how many catheters I have left, and then, in a panic, run to inventory the on-hand amount. I never have those moments because Shanna stays abreast of the supply for me, thank goodness. Please thank Shanna for me. She's worth her weight in gold. Respectfully, John D'Errico. Columbus, Georgia.
What a great organization! My experience with Strive has been a pleasure. The representatives I’ve been assisted by were knowledgeable, helpful and professional. A special shout out to Lauren Heep and Iwillie Johnson for courtesy and kindness extended to me in providing the catheters best suited to my requirements. (incidentally which are a great product). A real credit to the medical products industry.
I have been with strive for many years, they are always reaching out to make sure I have enough supplies on hand and never have to worry about running out. I spoke with my specialist and she made sure I was not having an issues with supplies, which I was not. She was compassionate and wanted to know about my overall health. I explained to her, I am going through chemo treatments and she educated me on the benefits of supplies that can protect me from infection, due to my compromised immune system. I felt she really cared about my health and I never knew they had supplies to help against contracting infections. The people at strive medical do not just supply you with catheters, they find the best supplies for your individualized needs. Many thanks to the folks at strive medical and the sweetheart that took care of me last week!
I want to thank Whitney for calling me today and easing my worries and frustration. She understands how important it is to put my son's health first. When dealing with a heart-breaking situation, it helps when someone cares as much as you do and tries to make an already bad issue better. After speaking with her today, I am forever a fan... I have been with y’all from the beginning... Forever grateful for her help. My son's health is my utmost priority. Thank you, Whitney, for all your help!!!!
I HAVE BEEN WITH STRIVE FOR 10 YEARS NOW AND I COULD NOT BE HAPPIER WITH THE LEVEL OF CUSTOMER SERVICE I HAVE RECEIVED. WHEN I HAVE A QUESTION OR CONCERN, THEY ARE ALWAYS THERE FOR ME. I HAVE ENJOYED WORKING WITH STRIVE MEDICAL AND WOULD RECOMMEND THEM TO ANYONE WHO VALUES EXCELLENT, FRIENDLY SERVICE....
In our busy urology practice, our patient's health and comfort come first. I find Strive Medical's friendly and knowledgable staff to be the best in the business. The ordering process is simple and our patients always receive their catheters in the mail in a timely matter.
ISA did a excellent job trying to find out where my catheter order problem was, she took care of it quickly,resolved problem for me,thankyou.